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Shipping Information

Free and/or Flat Rate Shipping Offers

From time to time Free and/or Flat Rate Shipping may be offered to certain orders. Free and/or Flat Rate shipping is offered ONLY to orders shipped within the Continental United states (except Alaska, Hawaii, and Puerto Rico). If by an accident free shipping is selected for an order that is being shipped to Alaska, Hawaii, or Puerto Rico or anywhere else outside of the Continental United States, then the order may be canceled without any notice.

Refused orders that were shipped free, if entitled to a refund, the refund will be the total paid amount less the actual shipping charge by the carrier.

All replacement/repaired products are shipped UPS Ground unless Rush Shipping is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment. Customer assumes all costs in shipping to us, and we assume the cost of UPS Ground shipping back to the customer.

Should you have further questions, please contact our Customer Support toll free at (888)78-Goobi (888.784.6624) or direct at 818.855.8666.